For health & safety reasons and due to the nature of our product, we currently do not accept returns. Please be advised before you purchase.
We can only exchange an item if it arrives damaged. Please email us within 72 hours of the order's delivery date at firstname.lastname@example.org and include photos of the damage. When emailing us, please include your full name, order number and product name for our reference.
Wrong Item Received
If we shipped the wrong item to you by mistake, please contact us at info.kanari.us and we will ship the correct item at no additional cost.